Authenticity Guarantee
At THE SH LUXE, authenticity is our highest priority.
We stand behind every item we offer and guarantee that all products sold are 100% authentic.
Our Authentication Process
Each item is carefully inspected before being offered for sale. Our authentication process includes detailed checks of craftsmanship, materials, hardware, logos, stamps, date codes (where applicable), and overall construction.
We work only with trusted suppliers, verified partners, and end clients, ensuring that every piece meets our authenticity standards before reaching you.
Third-Party Authentication
Where required, items may be supported by third-party authentication from reputable services such as Bababebi or LegitGrails.
In the unlikely event of an authenticity concern, we accept verification from the above authenticators only.
Authenticity Guarantee
If an item purchased from THE SH LUXE is proven to be inauthentic by an accepted third-party authenticator, we will provide a full refund upon return of the item in the same condition as received.
Handcrafted Nature of Luxury Items
Many luxury items, particularly Hermès products, are handcrafted. As a result, natural variations in leather grain, stitching, glazing, or shape are inherent to the artisan process and do not affect authenticity or quality.
These characteristics are part of what makes each piece unique.
Questions or Additional Information
We encourage customers to reach out if they would like additional images, videos, or information before purchasing. Our team is happy to assist you in making a confident and informed decision.
WhatsApp: +65 8797 3114
Email: sales@theshluxe.com